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faq
Frequently Asked Questions
General
Why should I join the Referback Affiliate Program?
What is the Referback Affiliate Program?
How can I sign up to be an Affiliate
What does it cost to be an Affiliate
What does it mean to be a Referback affiliate?
U.S Gambling Illegal? Can I still open an account?...
I have several websites...
I don't have a website...
Referback's stance on Spam
Commission
How much money can I earn...
Commission Models
Changing Commission Models
How do I know how much money I am making?
Possible to lose money?
Payment
Payment Methods
When does Referback process payments?
Technical
Why can't I login?
Is the information I give you secure?
When do cookies expire?
What products does Referback offer to affiliates to market?
What languages do Referback and its clients offer?
Finding marketing materials to start promoting Referback's brands?
General
Why should I join the Referback Affiliate Program?
Referback was the first online gaming affiliate program. We are established, secure and still leading the field in terms of profits, products and great service. Partnering with us is partnering with a winner.
What is the Referback Affiliate Program?
Referback is a revenue share business – this means we share our profits with you. The online gaming arena is worth millions annually in affiliate commissions. We’ll help you get in on this lucrative industry by providing you with high-quality marketing tools like banners and mailers, designed to attract players and earn you commission.
How can I sign up for the Referback Affiliate Program?
That’s easy. Simply complete our online sign-up form
What does it cost to be a Referback affiliate?
Nothing! Referback has been online since 1999 and since inception has never charged a cent for the right to join the program. We are a revenue share business where affiliates and Referback alike share in the profits generated by the players in the casino, bingo and poker rooms. For this reason we do not charge any upfront fees or investment costs.
Simply sign up
to get your unique affiliate id and start marketing our clients to your traffic.
For more information on Getting Started, click here
What does it mean to be a Referback affiliate?
As a Referback affiliate you'll be able to leverage, to your advantage, the knowledge and experience of a team of experts some with over ten years online casino and marketing experience.
Having some of the most established online gambling brands as our clients (Gaming Club was established in 1995) means we offer you access to premier brands, affording you an excellent opportunity to get in on this billion dollar industry!
Having some of the most established online gambling brands as our clients (Gaming Club was established in 1995) means we offer you access to premier brands, affording you an excellent opportunity to get in on this billion dollar industry!
I heard online gambling is illegal in the United States. Can I still open an account?
Yes! You don’t have to market to an American audience at all. In fact, Europe is taking the online gaming business by storm and growing significantly month after month. You don’t even have to create an “online gaming” website.See our retail section for more information.
I have several websites. Do I need to open an account for each one?
That will not be necessary. Under your affiliate id it is possible to generate campaign ids (also known as trackers).
These will enable you to track the performance of various domains, individual pages, even individual banners all under your unique affiliate id.
Once you have joined Referback visit the Tracker Information section on the My Reports tab to learn more about this feature.
I don't have a website. Can I still open an account?
Yes you can! If you have access to offline marketing opportunities such as social groups, sporting groups, catalogue address lists or even a unique way to market to people offline.
Referback will gladly work with you to design the material needed to make it a success. Speak to your personal account manager today about your ideas!
What is Referback’s stance on Spam
Spam is essentially any unsolicited commercial/bulk e-mail. It is also the term used to describe inappropriate newsgroup/forum activities, consisting of excessive posting of the same materials to several newsgroups or in areas where the information posted is deemed in contravention of the terms of use for that forum.
Referback does not condone Spam in any form. Any Spam cases will be fully investigated and if an affiliate is found guilty of such activities all income generated from such activities will be forfeit and the affiliate account closed.
If you are aware of any such activities please report them to us also report it to Google directly
For further information on Spam and related items please visit:
Yahoo's Universal Anti-Spam Policy
Google Update on spam Reporting
Commission
How much money can I earn promoting Referback and its client brands?
There is no limit to your earning potential with Referback! We do not cap your commissions! With Referback you can earn an income from two sources:
a) Player income; depending on the earning model you choose you can earn up to 35% of the profit we make from the players you bring. This commission is paid out every month for the full duration of the players' activity.
b) Sub Affiliate income; when you introduce new affiliates to Referback via your unique affiliate id those new affiliates become known as your 'sub affiliates'.
We pay you an additional 8% of all commission earned by your sub affiliate for as long as they are with us as a finder's fee. This is added to your commission payment and paid out to you monthly.
What are your commission models?
Referback offers a variety of commission models depending on the product and how you prefer to package your monthly income.
Casino models:
Up to 35% revenue share; paid monthly for the lifetime of the player.
Flat 50% revenue share; paid monthly but limited to only 3 months.
Flat 25% revenue share (for player life time) PLUS $200 Cost Per Acquisition.
Bingo model:
30% revenue share; paid monthly for the lifetime of the player.
Poker model:
Up to 30% revenue share; paid monthly for the lifetime of the player.
Earn up to $150 CPA for each unique active Poker customer.
What is the process for changing from one commission model to another?
All you have to do is contact your personal account manager and have them change your commission model for you. However, your New Commission Model will only apply as of the 1st of following month.
Any players acquired from the day of your request to change over till the 1st of the new month will still be paid out to you based on your existing commission model.
How do I know how much money I’m making?
Your unique affiliate id is inserted into every link you generate on Referback. This way every banner, text link or acquisition email you send links your players to your unique Referback account.
As these players spend money you have access to a number of statistical and financial reports on Referback which will allow you to track the daily movements of your players across all our clients in one place.
The reports cover everything from the number of visitors your send to individual brands, to the revenue you have earned from your players (existing and new), to the revenue you have earned off any sub affiliates you have acquired for Referback.
Please note that visits and downloads are updated in real time (less than 1 minute), while all financial information is updated twice daily (every 12 hours) as it is pulled directly from the gaming server to ensure accuracy.
Is it possible to lose money?
NO. You can’t lose money as a Referback affiliate. We don’t carry over any negative balances. If your players net winnings are greater than their losses, your balance will simply be $0 for the month.
Payment
What payment methods does Referback offer?
Our primary payment methods are currently:
| NETeller: | 24 - 48 hours to reflect |
| PaySpark/EZIpay: | 24 - 48 hours to reflect |
| Check: | Regular 2 - 6 weeks for delivery |
| Courier: | 3 to 5 days at a cost of $35, if the check is over $1,000 Referback will cover the cost! |
| Wire Transfer: | 3 -5 Working days to reflect (Excluding USA based banks ($40 admin fee for wire transfers)) |
| Eco-Card | 24 - 48 hours to reflect |
| Click2Pay | 24 - 48 hours to reflect |
We are constantly researching newer and more efficient payment methods so keep in contact with your personal account manager, also please forward any potential methods you would like us to investigate.
When does Referback process payments?
We process all Affiliate payments (greater than $50) by the 10th working day of each month!
Technical
Why can't I login?
If you are sure your username and password are correct, make sure your browser is set to accept cookies by going to Tools, then Options, then Privacy and set your browser to accept all cookies.
Is the information I give you secure?
YES. All the information you provide us will be kept confidential and will never be given to any 3rd party. Furthermore, the information is submitted using SSL encryption algorithms. These internationally accepted industry standards are used by banks around the world.
When do cookies expire?
Cookies expire after 30 days.
What products does Referback offer to affiliates to market?
Referback is the affiliate program of choice for the Belle Rock Entertainment Group.
We promote their online casinos ( JackpotCity.com Online Casino, River Belle, Kingneptunes Casino, Gaming Club and Lucky Nugget ), bingo room ( JackpotCity.com Online Bingo ) and poker room ( Cool Hand Poker ), a mobile casino ( Jackpotcity Moblie Casino ).
What languages do Referback and its clients offer?
Referback is constantly moving forward to gain additional market share world wide, currently we offer support in English, French, German, Italian and Spanish.
Where can I find marketing materials to start promoting Referback's brands?
Once you logged into Referback using your unique affiliate id and password, simply mouse over the tab marked "Media Library".
Under "Media Library" you will find a host of creative including content blurbs, gif banners, free flash games, html and text mailers and even a 'What’s Hot' section for unique creative that doesn't fall into the general categories.
